Mujtaba Al-Qudaihi
Hi, my name is Mujtaba Al-Qudaihi and I am an IT Consultant!
* Design, Configure, Secure and Maintain Information Technology Systems.
* Systems and Data Analysis, Data Communications, Operating Systems, Databases, and Current Technology.
* Supervisory Management, Team Building, Personnel Selection and Development, Decision-making, Resource Allocation, Conflict Resolution, Strategic Planning, Solving Individual, Team/Group and Organizational Problems.
- Mujtaba Al-Qudaihi
Mujtaba Al-Qudaihi's Background
Mujtaba Al-Qudaihi's Experience
Product Support Analyst at Optum360 Services Inc. (UnitedHealth Group)
January 2015 - Present | Bellevue, Washington Area
* Create, modify, and execute SQL queries in both SQL production and test environments using MS SQL
* Troubleshoot, research, diagnose, document and resolve technical problems in Revenue Cycle Management (ED/Clinical Coding & Charging), PHI Data Transfer, Network Connectivity, ADT and HL7 Interface Engines
* Assist clients with user accounts, connection issues, utilize proprietary applications and maintain hospitals/clinics chargemasters, sensitive patient information while complying with PHI/HIPPA regulations
* Maintain technical knowledge base, understanding of coding practices and medical coding workflows
* Participate in on-call rotation for after-hours support, as well as escalate support for priority and high profile issues
IT Consultant & Information Architect at New Horizons Consulting
January 2009 - December 2014 | Indianapolis, IN
Help small businesses to achieve success and revenue through technology, social media and improving business practices.
Data Center Support Technician at Towson University
October 2011 - December 2012 | Towson, MD
* Support the organization's network infrastructure and security.
* Respond to technical assistance requests by e-mail, phone through the help desk management system.
* Follow agreed procedures, policies and quality standards, and train users with hardware and applications.
Google Student Ambassador at Google
August 2010 - May 2011
The Google Student Ambassador Program is an opportunity for students to act as liaisons between Google and their universities. These ambassadors:
* Learn about innovative Google products and programs
* Plan and host educational and fun events on campus
* Act as a campus contact for Google teams
* Help Google better understand each university's culture
President at UITS Student IT Ambassadors
August 2009 - May 2011
* Lead Club Meetings and Organize Meeting Agendas.
* Presides over committee creation and designates committees within the group for more focused projects.
* Ensures Club Compliance with Constitution and University Standards.
Consultant Supervisor at Indiana University
August 2007 - April 2011
* Assist customers with questions relating to software, hardware, and computer peripheral equipment.
* Provide support to the consultant staff and to oversee the daily operation of the supported labs.
* Maintain a high level of technical proficiency, through formal and informal training.
Information Technology Intern at Kingsway Community Care Center
June 2010 - March 2011
* Analyzed and developed data, monitored end user usage through the CRM system in Salesforce.com
* Support desktops, laptops and mobile devices, network and applications.
* Enhance the technology infrastructure, database systems and social media.
Mujtaba Al-Qudaihi's Education
Towson University
2011 – 2014
Master's of Science
Concentration: Applied Information Technology
Activities: Served on the Information and Instructional Technology Committee at Towson University.
Purdue University
2007 – 2011
Bachelor's of Science
Concentration: Computer & Information Technology
Activities: Association for Computing Machinery Club – IUPUI Campus, Alpha Lambda Delta Honor Society, Phi Eta Sigma Honor Society, Tau Alpha Pi National Honor Society, Golden Key International Honour Society, Student IT Ambassadors, Alpha Phi Delta
Purdue University
2009 – 2010
Certificate in Leadership Studies
Concentration: Organizational Leadership and Supervision
Mujtaba Al-Qudaihi's Interests & Activities
New Technology, Information Technology, Information Security, Computer Networks, Information Assurance, Network Security, Usability Research, Strategic Planning, Management, Leadership, Digital Photography, Professional Networking, Social Networking, Ethnic Food, and Traveling.